Flaw within the Tourism
Monday, January 7, 2008
The development of the tourism industry in Bali is getting better after having crisis due to the first and the second Bali bomb blast. But the flaw within the tourism itself has occured and still occur before and after the bomb blast. It happens towards the tourists (domestic, foreign, and local tourists). They usually get unfair treatment.
This is the flaw within the tourism:
From the price view point the tourist, especially the foreigners are given a very high price. The art shops could inflate the price from 100% up to 400%. Wow! Maybe it will be fine for the rich tourists but not all of the tourists can accept that condition. It would be more reasonable to give normal price because it will give pleasure and comfort for them who are going to do shopping.
From the service point of view, the domestic and local tourists usually get less quality of services even though they pay the same price for it as the foreign tourists. However, it shows that there is customers’ segregation between the domestic/local tourists and the foreign ones.
Those such treatment are often experienced by the tourists. I met an Australian citizen who stays in Bali that sighed the expensive price of a new year trumpet which is offered by the vendor. He said, “He gave me an iflated price just because I have this face.” He pointed at his face while speaking. It just because he is a white person he got double price. The other complaint came from a friend of mine from Yogya, Middle Java. He was complaining the service of a hotel in Kuta where he stayed during his holiday. Everytime he was going to have lunch or dinner, the waiter/waitress always came and asked him to show his lucnh/dinner card and he had to pay in advance. Meanwhile they did not do the same thing to the foreign tourists.
Indirectly, these treatment create discrimination among people who are involved in the tourism industry. Wouldn’t it be better if the tourism goes fair and reasonable?
So, the flaw within the tourism can be abolished.
This is the flaw within the tourism:
From the price view point the tourist, especially the foreigners are given a very high price. The art shops could inflate the price from 100% up to 400%. Wow! Maybe it will be fine for the rich tourists but not all of the tourists can accept that condition. It would be more reasonable to give normal price because it will give pleasure and comfort for them who are going to do shopping.
From the service point of view, the domestic and local tourists usually get less quality of services even though they pay the same price for it as the foreign tourists. However, it shows that there is customers’ segregation between the domestic/local tourists and the foreign ones.
Those such treatment are often experienced by the tourists. I met an Australian citizen who stays in Bali that sighed the expensive price of a new year trumpet which is offered by the vendor. He said, “He gave me an iflated price just because I have this face.” He pointed at his face while speaking. It just because he is a white person he got double price. The other complaint came from a friend of mine from Yogya, Middle Java. He was complaining the service of a hotel in Kuta where he stayed during his holiday. Everytime he was going to have lunch or dinner, the waiter/waitress always came and asked him to show his lucnh/dinner card and he had to pay in advance. Meanwhile they did not do the same thing to the foreign tourists.
Indirectly, these treatment create discrimination among people who are involved in the tourism industry. Wouldn’t it be better if the tourism goes fair and reasonable?
So, the flaw within the tourism can be abolished.
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